FAQ - Not in Use
Zenkle is a monthly recurring subscription box with health and wellness related products that aim to promote a Zen-like healthy and calming lifestyle.
We were born from the concept of Zen style that is calming, peaceful yet motivational, that unwinds us from fast-pacing environment, stressful work and study. We believe healthy habits can be developed from using the relevant wellness products. We believe in the power of “Zen” for work life balance, the idea that personal health is built by small daily habits, and the vision of tailoring your own Zen lifestyle.
Let us help you take a breath from the hustle and bustle by tailoring your own Zen lifestyle.
Every Zenkle box includes 5 – 7 full-size thoughtful chosen items to help you develop healthy lifestyle, such as massaging oils, herbal drinks, vegan snacks, inspiring books, candles, fitness accessories, physical de-stressers, etc. Every month we find a new theme in health, like stress relief, body cleansing or organic living, and deliver a box to your door to help you live a Zen life that’s relaxing, peaceful and motivational.
At Zenkle, we strive to include the purest, most natural and sustainable products. We don’t include products that contain GMO’s, synthetic or artificial colors, flavorings, sweeteners or preservatives.
Signing up for Zenkle box means opting into a membership that bills you every month. All subscriptions renew each month on your billing date, in advance of your next shipment.
To view your subscription schedule, log in to your account, Manage Subscriptions, and select Delivery Schedule. You may choose to skip or edit your upcoming shipments.
We’d be sad to see you go! but you can cancel your membership and discontinue your monthly payments at any time.
Log in to your account, Manage Subscriptions, and select Cancel.
Alternatively, email email@example.com and we’ll respond promptly.
If you cancel after the billing date, you will still receive the upcoming month’s box you’ve already paid for, but you won’t be billed again.
We ship once in the beginning of the month between the 5th and 12th.
We are based in Singapore, but we ship worldwide!
Free shipping within Singapore! And $9.99 to rest of the world.
We will send an email to notice you that your box is shipped! You can also log into your account to find out about the order status of your box by checking your Purchase History in your account.
For customers in Singapore, your box should arrive within 2-5 business days after shipping. For customers outside of Singapore, kindly expect up to two weeks for international shipments.
Sorry to hear that, we wouldn't want you to miss out on your Zen items! Please email us at firstname.lastname@example.org and we are always here to help.
We always love any suggestions and ideas for thoughtful items that would be a perfect fit for the Zenkle box. Please email us at email@example.com with your feedback, and we'll try our best to filfull your wishes.
It’s our pleasure to work with you - please email us at firstname.lastname@example.org with some introductions about your blog and we'll be in touch!